"Shirley and I want to express our appreciation to you and your staff for the very professional and personal way you handled the whole Trust process. The education provided to us regarding the benefits of having a Trust was very helpful. Also most important was your ability to listen and understand our concerns and wishes. This resulted in a Trust that we feel meets or exceeds all of our expectations. Please give a special thanks to Aimee, who was always available to provide answers to our many questions raised during the process. She proved to be a great stress reliever. We can't think of anything you might do to improve the process. Our willingness to refer you to friends or neighbors is not in question and we have done so on two different occasions." - Gordon and Shirley O.Gordon and Shirley O.